Case Studies
Areas of Focus
– All Areas of Focus –
-
Community & Social ServicesDriver for Hire Program
Ridesharing and “vehicle-for hire” companies are economic disruptors. They have contributed to the boom of the gig economy and driver-for-hire roles provide more flexible opportunities for employment. Canada Safety Council identified a…
-
Public SectorBook a Road Test: Service Modernization
The process to book a road test in Nova Scotia was facing several compounding challenges—a restrictive call-only booking option available exclusively during business hours; rapidly increasing demand for the service amid population…
-
Public Sector
Registry of Motor Vehicles Modernization
Vehicle Services is one of the largest public sector service delivery teams in Nova Scotia, serving almost 2 million citizen-facing transactions in a year and covering all vehicle-related services in the province—registering…
-
Community & Social ServicesTaking Care of the Valley
We know that caregiving responsibilities have a disproportionate impact on women’s lives. And while there’s no shortage of evidence of this impact—tackling these challenges at the community level calls for community context…
-
Community & Social Services
Co-Creating Food Security Solutions in Nova Scotia
Almost 30% of Nova Scotians have inadequate or insecure access to healthy, nutritious food—and Nova Scotia had the highest rate of food insecurity in Canada. In 2017, the Nova Scotia Department of…