Case Studies
Areas of Focus
– All Areas of Focus –
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Health & Wellbeing
Community Pharmacy Staffing & Wellbeing Initiative
The Nova Scotia Pharmacy Regulator (NSPR) has long recognized the importance of pharmacies being sufficiently staffed in supporting pharmacy professionals to provide safe and effective care to the public. This requirement has…
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Health & Wellbeing
Service Delivery Transformation for Home Care in Prince Edward Island
The healthcare landscape and government policy are shifting to emphasize community-based care over hospital-centered models. This shift requires a significant transformation in service delivery. Health PEI (HPEI) is the single health authority…
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Health & Wellbeing
Enhancing Governance and Accountability in Nova Scotia’s Long-Term Care Sector
Nova Scotia’s long-term care (LTC) sector includes not-for-profit, for-profit, and municipally-run organizations that serve over 8,000 residents in over 132 facilities. The Department of Seniors and Long-Term Care (SLTC) were working to…
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Public Sector
Book a Road Test: Service Modernization
The process to book a road test in Nova Scotia was facing several compounding challenges—a restrictive call-only booking option available exclusively during business hours; rapidly increasing demand for the service amid population…