Case Studies
Areas of Focus
– All Areas of Focus –
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Health & WellbeingEnhancing Governance and Accountability in Nova Scotia’s Long-Term Care Sector
Nova Scotia’s long-term care (LTC) sector includes not-for-profit, for-profit, and municipally-run organizations that serve over 8,000 residents in over 132 facilities. The Department of Seniors and Long-Term Care (SLTC) were working to…
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Community & Social ServicesAspireAtlantic Employment Program
Atlantic Canada has long experienced hardships in the labour market compared to the rest of the country. The work to recruit, retain, and train more people in the skilled trades is critical…
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Community & Social ServicesDriver for Hire Program
Ridesharing and “vehicle-for hire” companies are economic disruptors. They have contributed to the boom of the gig economy and driver-for-hire roles provide more flexible opportunities for employment. Canada Safety Council identified a…
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Digital Government
Book a Road Test: Service Modernization
Booking a road test should be simple, clear, and accessible. As demand for the service grows, the booking process becomes harder for people to access and harder for staff to manage. The…
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Digital Government
Vehicles Services Modernization
Vehicle Services is often one of the largest public sector service delivery teams. They manage millions of citizen-facing transactions each year and cover all vehicle-related services in a given province—registering or transferring…
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Community & Social Services
Taking Care of the Valley
We know that caregiving responsibilities have a disproportionate impact on women’s lives. And while there’s no shortage of evidence of this impact—tackling these challenges at the community level calls for community context…
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Community & Social Services
Co-Creating Food Security Solutions in Nova Scotia
Almost 30% of Nova Scotians have inadequate or insecure access to healthy, nutritious food—and Nova Scotia had the highest rate of food insecurity in Canada. In 2017, the Nova Scotia Department of…